The social consequences of anger expression: An interpersonal perception perspective of anger expression, anger apology and leader emergence
View Emonet XII Paper Presentation “The social consequences of anger expression: An interpersonal perception perspective of anger expression, anger apology and leader emergence” by Jiang, Fan, & He (2020) now.
Live Paper Discussion Session Time: Thursday, 9th July 2020, UTC 03:00
Zoom Meeting ID: 955 5875 9819
Authors:
Xuting Jiang, Nanjing University, China
Xueling Fan, Nanjing University, China
Wei He, Nanjing University, China
Abstract:
The social functional view of emotion has regarded leader anger expression as effective in enhancing leadership effectiveness in certain circumstances. But can anger expression benefit the process of leader emergence for non-managers? Integrating emotion-as-social information (EASI) theory with social perception theory, we propose that anger expression has both positive and negative indirect effects on leader emergence through observers’ different social perceptions toward the expresser—a positive indirect effect via competence perception and a negative indirect effect via warmth perception. Moreover, we theorize that anger apology benefits leader emergence by recovering the anger expresser’s damaged image of warmth as perceived by observers. Two scenario experiments with different work contexts manipulated were conducted to test our arguments. Results from two studies consistently demonstrated the role of social perception of warmth in mediating anger expression’s negative effect and anger apology’s positive effect on leader emergence. Contrary to our prediction, the mediating role of social perception of competence was not demonstrated. Supplementary analyses revealed that it is the quality of emotional expression (i.e., anger vs. neutral emotion) but not the quantity of emotional expression (i.e., low vs. high anger expression) exhibits these social consequences. Theoretical implications of these findings were discussed.
Contact:
Xuting Jiang, xtjiang@smail.nju.edu.cn
Xueling Fan, fanxueling@nju.edu.cn
Wei He, whe@nju.edu.cn