Unmet entitlement and employee’s emotion regulation motives to achieve job satisfaction
View Emonet XII Paper Presentation “Unmet entitlement and employee’s emotion regulation motives to achieve job satisfaction” by Langerud, Jordan, Xerri, & Biggs (2020) now.
Live Paper Discussion Session Time: Wednesday, 8th July 2020, UTC 04:00
Zoom Meeting ID: 933 0925 5427
Authors:
Dan H. Langerud, Griffith University, Australia
Peter J. Jordan, Griffith University, Australia
Matthew Xerri, Griffith University, Australia
Amanda Biggs, Griffith University, Australia
Abstract:
In this paper, we present a conceptual model that advances the argument that emotion regulation motives (instrumental or hedonic) influence the way in which employees with unmet entitlement seek to advance their claims. We argue that the way in which unmet needs are pursued will be different for high and low performers. Using Equity Theory and Herzberg’s satisfaction framework as underpinning theories, we conceptualize that instrumental and hedonic motives leads to different avenues of employee satisfaction and dissatisfaction. Theoretical and practical implications are also addressed.
Contact:
Dan H. Langerud, d.langerud@griffith.edu.au
Peter J. Jordan, peter.jordan@griffith.edu.au
Matthew Xerri, m.xerri@griffith.edu.au
Amanda Biggs, a.biggs@griffith.edu.au